The Chinese Communists do not know how to communicate

I have not talked with President Xi Jinping. But I guess he is immensely worried with what is going on in China. There is a major public health problem. We might not know all the dimensions of the problem, but there is no doubt it is a huge challenge for everyone in the country. But besides the health deep concerns, the coronavirus epidemic is creating major economic, social and, I would dare to say, political problems in China. The streets and the malls have been deserted. People are afraid of the contagion. But above all, they are not getting the message that matters politically: that the government knows what they are doing and will be able to control the spreading of the disease. This message must be formulated soonest. And must be made credible.

I do not see it addressed in the next few days. The government knows how to direct but it is not very good when it comes to communication techniques. The official line, repeated again and again, and expected to be trusted because in comes from the top, is not being accepted by the people. They are just growing more and more concerned.

The question of trust

If there is a thing I took away from the political debate the BBC organised last evening, it is the question of trust. Basically, the programme was about placing the leaders of the four main British parties before an assembly of citizens. We were told these people represented a good sample of the diversity of opinions one can find in the British society. I don’t know the criteria the BBC followed to select them. However, I have no special reason to doubt the organisers’ word and good judgement.

Each leader was given 30 minutes to listen and reply to questions coming from the audience. That’s time enough to win an assembly of voters. It can also become an eternity if one is not able to connect with them and be convincing.

In my opinion, and excluding the special case of the leader of the Scottish National Party – Nicola Sturgeon has a very specific political agenda, very focused on getting a new vote on Scotland’s quest for independence from the UK – the other three leaders could realise they are not trusted by large segments of the population. Their pledges do not sound as sincere.  They can count, of course, on their faithful followers. But they can’t widen the pool.

My conclusion was that they should ask themselves why it is they are not perceived by a good number of the voters as credible. If I were in their shoes, that would be the question I would try to answer now, before moving on with the campaign.

Crazy Volkswagen leaders

The Volkswagen fraudulent approach to diesel-related emissions is most shocking. How could such a major corporation, one of the largest and most solid in the world, believe that cheating would go unnoticed and would bring them additional market share?

This is another eye-opener in today´s world. A very damaging one for that matter. The credibility of this company and all the related makes – VW, Seat, Porsche, Audi – is seriously affected. They will probably survive the crisis but with significant losses in terms of future sales and prestige. However, the greatest damage will be inflicted in all of us that have gradually lost confidence in traditional politics, then on banking, afterwards on promises of international solidarity, and now on car manufacturers.

This is another very heavy blow on trust and values. It is also a deep stain on Germany´s industrial and business elites.

It is at the same time, however, a reminder that we live in open societies. Openness leads to exposure and that´s the most effective way of dealing with the dishonesty of the powerful people, including those who believe, because they earn scandalous salaries and benefits, that they are well above the common mortals we are. 

The business of politics is to create hope

I saw President Obama’s inauguration pictures and asked myself what did the world leaders think of the large crowd that attended the ceremony, close to a million people? For almost every leader in the planet such a show of spontaneous popular support and enthusiasm would be a dream that can never become true.

Obama might have many opponents in the US. But seen from this side of the world, he still manages to achieve a major feat: to be the symbol of hope for many! And that reminds us that politics is about generating hope!