In our part of the world, Easter time
is about a renaissance. That’s a very appropriate moment to talk about the
future. The public message must be inspired by prudent optimism. It´s good politics
to describe the possible scenarios ahead of us. And give people more
information about recovery plans. People appreciate being treated as adults,
as responsible citizens. There is too much talk about the pandemic and not
enough about the actions that will be supported during the recovery phase. Let’s
move from fear to resilience. Leaders must share a vision that brings hope and
shows to everyone they know what they intend to do, once the public health
menace is under control. To narrate a vision will also help the leaders to
sharpen their views on the policies that are required. A vision is not about
wishful thinking. It is about what one sees as the situation after the crisis.
It has a powerful positive effect on everyone, including on the leadership
itself.
Showing posts with label public information. Show all posts
Showing posts with label public information. Show all posts
Saturday, 11 April 2020
Tuesday, 25 February 2020
Don't panic and be prepared
The
coronavirus is impacting the world economy in an extraordinary manner.
Yesterday and today, the financial markets lost trillions of dollars. That’s
about real people’s money as well as pension funds and other institutional investors.
That’s wealth that simply evaporates. Every time a new person is found sick,
here and there, specially in the most developed economies, that sends a
shockwave across the markets. There is a massive reaction because the world has
become a village and people are constantly on the move. Besides that, what is
produced here needs components from afar and a supply chain that crosses half
of the planet.
The
key point at this stage is to be able to show to the public opinion that the
epidemic can be contained. In addition, it is important to underline that most
of the cases can be easily treated in the right hospital environment. Panic would
bring a major global crisis.
Monday, 24 February 2020
Coronavirus at the heart of Europe
It
has been a crazy day in the financial markets. All of them were deeply in the
red. The coronavirus outbreak in Italy is a little bit the straw that broke the
camel’s back. Northern Italy is a wealthy region. It is very well connected to
the heart of Europe. And that has generated some serious panic. Now, the
response must be the opposite. To keep everyone, calm. To show that we have the
means to circumscribe the outbreak. It is not an easy task. But that’s the role
we expect the political authorities to play. So far, the Italians and their
neighbours are playing the appropriate cards. Let’s hope they will keep doing
it. If any of them decides to restrict the border crossings that will send a
very negative signal to the public opinion.
Saturday, 1 February 2020
Follow the WHO rules
The
measures taken by many countries to prevent the spreading of the coronavirus
epidemic do not take into account the procedures established by the World
Health Organisation. They make WHO appear as irrelevant, which is another way
of attacking the multilateral system, in particularly the UN.
The
measures go well beyond the recommended protocols. Many of them have a
political justification and not just a public health concern. They are taken to
tranquilise the domestic public opinion in those countries. And they have also a
strategic dimension, in the sense they want to send a message to the Chinese
authorities, a message that says that China can be isolated from the
international community. They are an attempt to point out, basically, that the
Chinese strength has very fragile clay feet. That China is not as strong as its
leaders want the world to believe.
I
totally disagree with such an approach. In this case, I say no to geopolitical
games. It is true that China has its own fragilities. But this is not time to
take advantage of a major health and social challenge to try to teach a lesson
to the leaders in Beijing. The moment calls for serenity and international
coordination.
Thursday, 30 January 2020
The Chinese Communists do not know how to communicate
I
have not talked with President Xi Jinping. But I guess he is immensely worried
with what is going on in China. There is a major public health problem. We
might not know all the dimensions of the problem, but there is no doubt it is a
huge challenge for everyone in the country. But besides the health deep concerns,
the coronavirus epidemic is creating major economic, social and, I would dare
to say, political problems in China. The streets and the malls have been
deserted. People are afraid of the contagion. But above all, they are not
getting the message that matters politically: that the government knows what
they are doing and will be able to control the spreading of the disease. This
message must be formulated soonest. And must be made credible.
I
do not see it addressed in the next few days. The government knows how to
direct but it is not very good when it comes to communication techniques. The
official line, repeated again and again, and expected to be trusted because in
comes from the top, is not being accepted by the people. They are just growing more
and more concerned.
Sunday, 26 January 2020
Beijing and the coronavirus messages
The
Chinese people are now very well connected through social media. They share
information and images freely, as long as they make use of the approved
platforms and applications and the subjects are not politically censored. The people’s
information is more trusted than the official information provided by the
government and its media-subordinated outlets.
This
is now the situation with coronavirus epidemic. Most of the information is
obtained through social platforms. And they show that the health services are under
extraordinary pressure and cannot respond to all the demands. They also show
that some districts bordering the affected areas are taking local initiatives
that are not necessarily approved by Beijing. These initiatives included roadblocks
and interdictions. They have all the trademarks of spontaneous, impulsive actions.
That seems to indicate serious panicking and a bit of chaos.
It is true that this is a major challenge. The messages coming from the centre, from the leadership, show concern but lack the necessary reassurances that an emergency like this one requires. I get the impression that the official communication strategy is still unclear and unfocused.
Thursday, 9 May 2019
Juncker's major shortcoming
On
this European Day, I wrote in my Portuguese language blog “Vistas Largas” that a
lot has been achieved in terms of our common future and joint response to many
challenges. But I also added that the European Commission has been mediocre in
matters of strategic communications. There is no Commissioner with that kind of
portfolio – this should be corrected when the new team takes power in November.
And the Commission seems to believe that press conferences, press releases and a
crowd of spokespersons are enough to cover the information needs of the
European citizens. That’s not a strategic approach. And the experience has
shown that it is not enough to keep the citizens aware and get their active involvement
in European matters.
If
people do not know, they do not support. And they become vulnerable to those
who lie and disseminate anti-EU propaganda. That’s where many of us find ourselves
today, a few weeks before the next European parliamentary election.
This
is a major failure of the outgoing Juncker team. A far-reaching one.
Saturday, 13 April 2019
Assange and the legality of some cover operations
Julian
Assange’s predicament leaves no one indifferent, in our part of the world. He
has scores of supporters. Also, plenty of detractors. His personality, not just
his deeds, is deeply controversial. I will not enter that discussion.
However,
I recognise that, thanks to his initiative, it has been possible to demonstrate
that a good number of actions taken by powerful Western governments, under the
cover of national security and defence, surpassed the limits of what can be considered
legitimate. Basic rights and values have been shaken by such actions.
And
that brings back a fundamental question that remains unresolved in our
democracies. The systems in place do not ensure a proper democratic, ethical
and legal control of some undercover operations carried out by special military
forces, or by specific police and intelligence services within the security
apparatus. It has become obvious that our parliaments are not prepared to
exercise such oversight. They intrinsically lack the competence and the
political strength to carry out that role. And the justice machinery is
basically in the same position of weakness.
I
think it is time to envisage the creation of a constitutional body that would
bring together a small number of elders, a group of sages who have reached the
end of their professional ambitions and careers, and have behind them an
immaculate life history, a public image of great credibility. This would be a top-level
group mandated to oversee and assess complex legal and ethics practices as
carried out by special government agencies. Such independent panel would report
to an appropriate parliamentary committee.
This
move would certainly respond to some key interrogations that we ought to deal
with, based on what Assange and Wikileaks have revealed.
Labels:
democracy,
democratic control,
human rights,
intelligence,
Julian Assange,
media,
military,
parliaments,
police,
press,
public information,
sages,
Special Forces,
special operations,
wisdom
Friday, 12 April 2019
Assange and the law
Julian
Assange has a long legal battle in front of him. The decision about his fate
must be based on the law. But his case has so many political ramifications that
it will be difficult to separate the legal aspects from their political
context. It will be a very controversial process.
Monday, 22 June 2015
Strategic communications are essential and part of the solution
The
EU public opinion matters a lot. People have access to lots of information but
the average citizen is still very much influenced by what they watch on TV.
My
sense is that the leaders are not communicating well on Greece´s crisis. This
is a very sensitive matter that can be easily exploited by any camp that
promotes populism, and radicalism, and opposes the EU. It can also weaken
further the fragile feeling of common interests.
Every
leader has his or her part of responsibility. National leaders should address
their national audiences and explain what is at stake and the choices that are
being made. Juncker and Tusk, in Brussels, they have likewise to step forward
and talk about the issue in a way that goes beyond the sound bites and a
patronizing approach. It´s very much their call.
Friday, 1 August 2014
Fighting Ebola requires more public information
The
international community is now paying attention to the Ebola epidemics in West
Africa. And that´s good news. It would be a dramatic mistake to underestimate
the risks of a very rapid spreading of Ebola to other countries in Africa and
elsewhere.
WHO,
the UN World Health Organization, is in the lead. That´s how it should be. Its
Director-general, Dr Margaret Chan has been to the region to participate in a
summit with the Presidents of Guinea, Sierra Leone and Liberia, the countries
most concerned. This was a high profile initiative. As it is the decision to
allocate 100 million USD to fight the disease.
Local
populations are still very confused about the epidemics. There is a serious
need to invest more on health education and on public information. That´s also
part of the combat.
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